Tracking and reports

Local SEO report: what to send clients, and what to skip

What a good local SEO report for clients should contain, what to cut, and how agencies and freelancers can show progress honestly without padding.

Kolapo OguntadePublished by Kolapo Oguntade, founder of KerbrankUpdated 29 October 20266 min read

The client report: a page you can send, with the map, the headline figures and the tasks, and a PDF copy
From Kerbrank, on a made-up business.

A local SEO report has one job: help a busy business owner understand whether the work is paying off and what happens next. Many are too long. Forty pages of charts tells the client you are busy. It does not tell them whether the phone is ringing more.

What a client is actually asking

A salon owner or a plumber opening your report wants answers to three questions, roughly in this order. Are more people finding me? What did you do this month? What are you doing next? If your report answers those on the first page, most clients will be happy even if they never scroll further.

The client report: a page you can send, with the map, the headline figures and the tasks, and a PDF copy
A client report opens with the answer: the headline figure, a one-line verdict and the numbers that back it up.

You can see the order we use in practice in our sample report, and how agencies put their own name on it on the Kerbrank for agencies page.

Anything that does not help answer those questions belongs in an appendix or nowhere.

What to put in

A headline figure that means something

Pick one number to lead with and keep it the same every month. For map visibility, top-three share works well: the share of spots across the client's area where they appear in Google's top three map results.

It is easy to explain ("you are in the top three in more of the town than last month") and harder to flatter than a single rank.

Average position is a useful second figure, provided it counts missing spots honestly. If the report shows average position only where the business was found, say so plainly, because that version always looks better than reality.

The map

A grid map shows the client where they are strong and where they are missing in a way no table can. Point out blind spots by name ("we are still missing in the north, around the retail park") so the client can connect it to real places.

If you track with a grid tool, our post on local rank trackers explains what the map should and should not include.

Competitors

Clients care about the business down the road. A short comparison with whoever holds the top three, covering reviews, rating, photos and category, makes the gap concrete. Keep it factual, using figures from their public listings.

Work done, and what the next check showed

List the jobs you did this month. Then, separately, list what a later measurement showed for each one. "Updated the website schema map pin" is a task. "Checked on the next scan: the pin now matches Google" is a result. Clients value the second far more.

What happens next

Two to five actions for next month, in priority order, each in one plain sentence. If one needs the client's help (asking customers for reviews, sending photos), put that first and make it clear.

What to leave out

  • Vanity rankings. Being first for a search nobody makes is not progress. Check monthly search numbers before a search goes in the report. A report that celebrates searches almost nobody makes is misleading the client, even if every number is true.
  • Town-name searches as proof of success. "Plumber Bristol" tends to show similar results across the whole town, so it hides real movement. Track what people nearby actually type.
  • Raw data dumps. Exported spreadsheets of every keyword add pages, not understanding.
  • Jargon. If you would not say it to the client on the phone, rewrite it.
  • Unverifiable claims. Do not promise that any single change will move rankings. Google says it ranks on relevance, distance and prominence, and a lot of that is outside anyone's control.

How to show progress honestly

Only compare like with like

If you added five new searches this month, or widened the map, then this month's numbers cannot be compared with last month's. A new search usually starts lower, so it drags the average down. A bigger map usually includes weaker spots at the edges. Either can make good work look bad, or bad work look good.

Only show a change when the same searches were measured on the same map. When they were not, say "searches changed" or "map changed" and start a new baseline. Kerbrank's reports do this automatically, and it is worth doing by hand if your tool does not.

Separate "done" from "done and confirmed"

A task marked done in your notes is not the same as a problem that has gone away. Where you can, check on the next measurement. In Kerbrank each task on the task list has a "Mark as done" button, and the next scan checks it again and shows what changed.

When the scan can read the fact again itself, the job says "Change verified". Otherwise it can say "No longer detected", which means the problem has gone from that reading, not that the job moved your rankings. Our guide to the task list explains how this works.

Be straight about bad months

Local results move for reasons that have nothing to do with you: a new competitor opens, a rival gets a burst of reviews. Say so, and say what you will do about it. Clients stay with agencies they trust, and a report that only ever shows good news stops being believed.

White-label reports

If you are an agency, the report should carry your name, not your tool's. Clients are paying you for the judgement, and a report in your brand keeps that relationship clear.

Check what "white-label" covers in any tool you use: logo only, or logo, colours and your name throughout, including on shared links and PDFs. If you are still choosing a tool, our comparison of local rank trackers sets out what six of them cost per client.

On Kerbrank's Pro plan and above, reports go out in your own name, colour and logo. The sharing reports guide shows how to set up the client link and PDF.

How often to send

Monthly suits most local clients. Weekly is too often for a written report, because a single week's movement is mostly noise, but a live link the client can open any time works well alongside a monthly summary.

A simple rhythm:

  1. Measurements run weekly in the background.
  2. The client has a link they can check whenever they like.
  3. Once a month you send a short written summary: headline figure, map, what the latest scan found on the jobs done, next steps.
  4. Every quarter, a slightly longer review that looks at the trend and resets priorities.

Common questions

How long should a local SEO report be?

As short as it can be while still answering whether things are improving, what was done and what is next. One or two pages of summary, with detail in a link, suits most small business clients.

Should I include keyword rankings in a local SEO report?

Yes, but only for searches people actually make, measured across the area rather than from one spot. Leave out searches with almost no demand.

What if the numbers went down?

Say so, explain what you think caused it, and set out what you will do. Check first that the searches and map were the same both months, because a change there often explains a drop.

Can clients see the report between monthly updates?

With a shared client link, yes. Many clients like being able to look whenever they want, and it saves you answering "how are we doing?" emails.

Sources

  1. Tips to improve your local ranking on GoogleGoogle Business Profile Help

Each page checked on 25 September 2026.

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